Customer Support

0844 776 9624

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Note that any call to 084 numbers will go at a cost of 7 pennies per minute. An access charge by your phone provider will also count.

 

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Department of works and pensions is umbrella to the child maintenance service. That should tell you that this is a legal institution responsible for management and implementation of the child’s act 19191. It also goes by the name child support agency. They don’t do their analysis directly. Children can’t take care of themselves fully. It is the parent who have the responsibility. They do the math of the level of attention given by the responsible parents to their children. To get the ideal answers to that, several factors must come to play. The number of children under one parent and the age of the kids determine child maintenance allowance to the parents who are obligated in ensuring the best for their kids.

 

Bringing up a child is never an easy job. That’s why child maintenance allowance comes in to help ensure that kids receive the best of treatments as they grow up. Daily expenses as well as general costs associated with rearing a child are among the areas that this allowance helps greatly in. as we are talking, the legal mathematics say that 15% is the value to go with for single child, 20% for two kids and 25% for above three kids.

 

When to contact Child maintenance helpline

 

Customer care services are ready for those who would like to use them. They have telephone lines exclusively for enquiries and are available usually 6 days weekly. Starting Monday all the way to Thursday, you are free to call starting from 8am to 5pm. Nothing much changes on Friday only that closing time is at 4:30pm. Saturday comes with a different timeslot starting from 9am to 5pm. No calls are responded to on Sundays. On holidays, it’s a special case and the usual program might not be followed.

 

Tips to utilize when calling Child maintenance helpline

 

Be ready with any details you think will be required. That applies to both your details as well as those of your ex-lover. Living address, living situation, list of any other assistance awarded to you frequently and what have you. You will save time on the all and make it efficient.

 

Prepare a list of enquiries that you need looked at. Once on the call, it is very easy to forget due to complications in the course of the call. With a list next to you, you will go bit by bit till all of them are addressed.

 

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Commonly asked questions

What do I need for Child maintenance application?

 

As usual, applications comes with demands. Without meeting the requirements, chances of getting assistance are very low. Just be honest during the application and you will get the aid. Child personal details accompanied by the details of both parents are mandatory. Addresses, names, bank and financial details are needed. A price of ₤20 has to be settled. That is however not compulsory as some parents are excluded from the list. Below 19 parents and those who have suffered domestic abuse are not to pay the cost. After you gather all the required data, it’s time to make the application. Call the child maintenance service contact helpline and truly, you will be helped step by step.

 

When do I get first disbursement?

 

Applicants who qualify want to know if there is a lot of waiting to be done before they can get the first payment. Of course each case is different and how long you wait depends on certain factors. Most of the time will be spend on data collection and verification. After you have submitted all that is required of you and your ex-lover, six weeks is the minimum period you have to wait till you get paid for the first time. Anything else needs to be addressed by a helpline agent. Pick up your phone and call now.

 

Do I qualify to get child maintenance allowance?

 

It is not a service for all. Only parents who are not able to sustain their children due to certain factors are eligible to apply child maintenance allowance. First, the service is for those in UK. Second, over aged children are not to get this allowance. A child must be a teenager of less than 16 years. He/she can also be at most 20 but living under the care of the parent and undertaking full time education. If you are not sure whether you qualify, it’s your chance to call customer service and get advised accordingly.